Learning Objectives:

• Defining diversity in an organization

• Building authenticity in diversity initiatives

• Understanding cultural competency

• Methodology for ensuring workforce truly understands the meaning of diversity and organization's goals regarding diversity

• Linking diversity and quality of care

• Connecting diversity and inclusiveness to quality from a metrics standpoint

• Impact of diversity on an organization's financial health

• Preparing for diversity readiness

• Role of the board of directors and c-suite executives in promoting diversity

• Operationalizing diversity and making it an organizational priority for visible results